Click on Caption Settings. Under Audio English Original should be highlighted. Click on System. It is at this point that you can TOGGLE it OFF or ON at this point. Thank god! Hi, Allison. Heres how to do it: Im guessing this will be fixed eventually so we can turn Auto mode back on, but for now if youre like me and want to watch Disney+ on the Roku on your tv without audio descriptions, hopefully this works for you too! The tv in my bed room. Some bugs are remedied with new updates. In the upper-right corner, tap the Audio and Subtitles button. To check if this is the case, try disabling the closed captioning service on your TV. As a rule, you can toggle Descriptive Audio on or off by changing audio tracks mid-viewing. OMG Thank you, THIS FINALLY FIXED THAT ANNOYING Audio! You should now be able to enjoy your Apple TV without any descriptive audio. Heres how to turn off voice on Roku, in either circumstance. Screen Reader is convenient for visually impaired users who need extra help navigating the Roku menus. First, you need to Press the menu on your remote control. I have been informed that there is a known issue with ABC's Roku App. CHANGE the CHECK to a PLUS +, and the audio description stops! To disable Video Description, enter your TV Settings by pressing MENU on your remote control, then select Accessibility, then Video Description. Even if you turn off the Screen Reader, you might still find your Roku unexpectedly talking to you. For example, your TV might be narrating to you how to change the channel or adjust the volume. Yes, I have used *. There, you can change the settings to either Off or Low. Re: How do I get the audio description to turn off? Are you annoyed by the constant interruptions of your voice assistant? If you have a digital TV, there is also a way to get the TV to stop narrating by pressing the Menu button on the TV remote and going to the Accessibility section. Usually the feature can be found in your TV's Settings menu, under Accessibility . Here is a simple step-by-step fix. Then use the arrow buttons to select the Audio option and finally use the arrow buttons to select the Off option next to Audio Description. From the Roku Home screen, go to Settings > Accessibility. I haven't used that channel, but try press the * button on your remote and see if there's a choice of audio track. If that doesnt work, there may be a problem with your Rokus voice recognition. If you are entirely sure of this whole thing, then the best thing to do is to go through the user manual of your TV. If the TV is muted, it will show a lightbulb icon on the screen. Go to the Audio menu then select English, not English [Audio Description].. Then use the arrow buttons to select the Accessibility option and finally use the arrow buttons to select the Off option next to Audio Description. Click on "My account" and then "Manage my devices". ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. If youre using an iPad with VoiceOver, go to Settings > General > Accessibility > VoiceOver > and toggle the Descriptive Audio switch to OFF. How do I get the audio description to shut up? The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. Then click back on English-Original. That fixes it, now if only HBO would actually fix bugs in a timely manner. If youre using a Mac, go to System Preferences > Accessibility > and toggle the Descriptive Audio switch to OFF. We also use third-party cookies that help us analyze and understand how you use this website. Its not just the app, its the website too. Press the option * key 4 times. Always focused and dedicated to achieve the pre decided goals. Your video should now be working properly. One way is to try and talk to her about it. Its never done the narrator before today so I dont know how it got turned on. Another way is to press the Menu button on your TV remote and use the arrow buttons to select the Settings option. One way is to press the Menu button on your TV remote and use the arrow buttons to select the Settings option. Scroll down to "Descriptive audio" and press the OK button to turn it off. This website uses cookies to improve your experience while you navigate through the website. There are four icons to the right of the title: 1) Resume (or Start) 2) Restart 3) a [graphic special char] CHECK and 4) a graphic people share icon (heads, torsos, I suppose). When changing tv channels " have spectrum " every time i change to a new channel there is a electronic voive telling me about the channel i selected? Privacy Policy | This button may also be called the options button or star button. Press the Up arrow once. After a hard days work, if you switch on the TV and find the audio narrator is enabled, it is indeed frustrating. 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. You can also disable audio description for all channels at once by going to Settings > System > Accessibility and toggling the Audio Description setting to Off. Finally, you can disable descriptive audio in your Roku account settings. Descriptive audio provides a spoken description of whats happening onscreen, which can be helpful for some people. Sponsored by Sane Solution Throat phlegm? Click on a title such as Soul, you will see a full feature screen describing the movie. First, restart the Roku by pressing the Home button. Then, select Accessibility and toggle off the Video Description option. In the Audio section,tap English Audio Description.. Click the middle of the circle button on your Firestick remote. These two features can help out the visually impaired, but if they're on by accident, it's simple to switch them off. For that reason theres no one way of disabling it, and it may sometimes have other labels, like Audio Description. To disable the talking voice, simply press the asterisk (*) button rapidly 4 times.. For some models like the TCL Roku TV, you will need to press the asterisk (*) button once while a video is playing, select "Accessibility" > "Screen Reader", then toggle the setting to "Off".Alternately, you can navigate to the setting using the menus. From there, you can choose to disable it for specific apps or for the whole TV. Watch on. If you are having the same issue despite turning accessibility off on the tv, app, etc. But opting out of some of these cookies may affect your browsing experience. Select titles on HBO Max now have audio descriptions, which are separate audio tracks that describe whats visually happening on-screen. A Roku essentially makes any TV a smart TV. There are two ways to do this on Roku. If it's reading the interface aloud as you navigate and make selections with the remote control, it means the Screen Reader an accessibility feature that used to be known as Audio Guide is enabled. First, open the Settings menu on your Roku. Select Accessibility, then choose Captioning Track.. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. Click the Sound page on the right side. Help. Which method did you use to resolve the issue? Highlight Off to disable this feature. Audio description is a narration of what is happening onscreen, including actions, expressions, and other visual details. You can also try to set some ground rules for using Roku. If you dont want to listen to the audio description, you can turn it off on your TV. Thanks for the note! (Image credit: Future) Under the "Output" section, click the Speakers . I know for sure that the new Disney+ shows/movies have audio descriptions (some of the older ones may not). There are two ways to turn off Screen Reader. Its easy to enable by accident, though, and potentially annoying if you can read menus clearly. Let us know about your experiences in turning off the audio description in the comment section below. Omg thank you so much it was driving me insane! Whatever the reasons may be, the narration feature is sure to be a divisive one. Select Settings in the sidebar on the left. Go to the Roku home screen and select Settings, 3. This will take you to the hidden menu. I am using version 9.2. Press the home button on your Roku remote, Go back to Disney+ and see if it worked for you. When available, Descriptive Audio allows visually impaired people to follow the action in movies and TV shows via a narrator. If youve been using a Roku streaming device lately, you may have noticed that your TV has been narrating everything that goes on. Reseting to factory default didn't fix it. You can find more information in the TV User Guide. Your body may be trying to tell you something. This will take you to the hidden menu. I do not have any idea how to turn off. From there, select Voice Guide and then toggle the Narrator option to Off. Every time I go onto the ABC channel the audio description is on during the play back of the show I want to watch on both the newer stick Roku and older puck. Weve done it numerous times and still the SAP is on. Read more: The best video streaming services. Press the up arrow until the little square at the top right of the screen is highlighted. You can turn off the voice on Roku by pressing the asterisk button on the remote control four times quickly. It didnt work?i did what u said and it didnt work. The various configurations available to you are as follows: You can just select to turn Audio Guide on or off, or on any screen you can by pressing four times. On most TVs, audio description can be turned off by pressing the "Audio" or "AD" button. Do you find yourself talking to your phone more than youd like? Omg this one worked for me !!!! Select Accessibility. This can be done by pressing the Menu button on the TV remote and going to the Audio or Speech section. This can be highly irritating for those without vision problems as it creates more audio and detracts from the viewing experience. Enabling this voice guide will allow the TV to provide voice guides for actions like changing the channel or adjusting the volume, or even reading out information regarding the current and upcoming programs. The Options button is located just below the directional pad and at the right-hand side of the Roku remote. Then, use the arrow buttons to select "Audio & subtitles" and press the OK button. If youve checked all your accessibility settings on the Roku (by pushing the star button while in Disney+ watching a movie/show) and youre still getting audio descriptions, youll have to change the audio settings on the Roku itself. You can disable the audio guide feature by either pressing the * key four times quickly on your Roku remote, or from within the options in Settings>Accessibility>Audio Guide. Edmund. Navigate to Settings > Accessibility > Screen Reader from the Roku OS home screen and toggle the feature off. Then, press the '*' To do this, open the Roku website and sign in. Thanks for the tip but this unfortunately didnt work for me! Its ANNOYING!! Press the * Button Four Times to Turn the Audio Guide On and Off. If that doesnt work, you can try a factory reset. The voice guide is also known to describe the menu options to visually impaired people. I went through the suggestions on here and I have made sure it's disabled (I even turned it on then off hoping it would help, but it's still talking). The narration can also be turned off if you dont want it. I cannot shut the Audio Guide off! Since its release, HBO Max has been plagued by a bug that has audio descriptions as a default setting for many movies and shows in its catalog. To turn on audio descriptions, click an option under the "Audio" category. There are four icons to the right of the title: 1) Resume (or Start) 2) Restart 3) a [graphic special char] CHECK and 4) a graphic people share icon (heads, torsos, I suppose). How do I turn off Audio Description on HBO Max app? Select the channel you want to adjust the audio description for. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. Use the arrow buttons on the remote control to navigate the "System" option and press "Enter.". Does anyone know how to take this off? The Star button is located below and to the right of the directional pad on the Roku remote. There, you can change the settings to either Off or Low. I also use Roku, but this fix did NOT work for me on ABC. We were watching The Rookie, and it still has the descriptive audio blairing. remote ..hit the asterisk (options button) go down to Accessibility. Luckily, this can be fixed on any device that supports the HBO Max app. Get in touch with us in the comment section below in case of any doubts or queries. Then, toggle off the Hey Siri setting. Thats it! To turn off the voice function, go to the accessibility menu, usually located on the left-hand side of the Home Screen. After you are done with the above steps, you will notice that the audio descriptions are turned off. Do not select anything with audio descriptions next to it. Hope this helps everyone suffering with this irritating problem. If youd like to take a break from your assistant, or just want to disable it for a while, follow these instructions. For example, in the case of Netflix, you need to hit the up or down buttonswhile watching a video and select Audio and Subtitles (the dialog bubble icon). Then use the arrow buttons to select the Audio menu and finally use the arrow buttons to select the Off option next to Audio Description. Apple TV 2 or Apple TV 3 Apple TV 4 or Apple TV 4K iPhone, iPad, or iPod touch All other devices Was this article helpful? Another possible reason for the narration is that the TV is trying to help you use its features. The second . Once youve found it, select it and toggle off the Video Description option. Re: Roku is now talking for each step, as if for vision impaired user. Android phone or tablet While the video is playing, click the speech bubble icon in the top right corner of the video player. I see this post as the top rank for this problem. Your Roku wont automatically trigger the Audio Guide when you press the * button four times anymore, but you can always come back to the Settings screen to enable or disable the Audio Guide. Watching my husband and brother in law try to figure it out for the last hr I saw this and told them and Voila!!!! If your TV is narrating to you for no apparent reason, there might be a problem with the closed captioning service. Didnt work. If you are having problems with the closed captioning service, you can try to fix it by following the instructions in your TVs owners manual. How do I turn off audio description on my TV? Fix 4 - Disable Audio Guide. To have your Roku or TCL smart TV speak menu options aloud, just look down at your remote and quickly press the * button four times. Terms of Use | Here's how: Navigate HBO Max Next, use the arrows on the remote control to scroll down to. 1. Then, use the arrow buttons to select "Audio & subtitles" and press the OK button. Some makes of TVs have a dedicated button on the remote control. Start playing something, then click the screen. Its also possible that Roku is using the narration feature as a way to differentiate itself from other streaming devices. Have you ever had problems with audio descriptions in the HBO Max app? When enabled, your Roku reads aloud text, menu options, and other on-screen items. How to Turn Audio Descriptions Off on Roku for Disney+ If you've checked all your accessibility settings on the Roku (by pushing the star button while in Disney+ watching a movie/show) and you're still getting audio descriptions, you'll have to change the audio settings on the Roku itself. Next, choose "Source" and make sure the toggle under Audio Description . Hope this helps everyone suffering with this irritating problem. First, you can disable the feature in the settings menu. It comes with a remote that you use just like a TV remote. Rolling Loud Music Festival 2023 | Live Stream, Lineup, and Tickets Info, Where To Find Saved Audio Messages On Iphone Ios 15. I don't know how it even came on, but it's driving me crazy! This is driving me crazy. California Consumer Privacy Act | Thank you a million times over, I have been trying to fix this for a week until I came across this. Finally, play a movie and check whether the feature has been enabled. [] Here is a simple step-by-step fix. By narrating the on-screen instructions, Roku can help ensure that people are using the device correctly. Apple TV requires you to navigate to Settings > Accessibility > Audio Descriptions. Be sure to check through any and all settings on your tv, speakers etc! Start playing a show or movie, then tap the screen to open the player controls. These older posts didnt help BUT I found it inside of the Disney+ app area. Next, navigate to the Settings menu and then press Enter. Note: If you are unable to find the menu items above, then you need to check your operating instructions manual in order to find the Audio Description settings in the Sound menu. how do i turn this off? 5 Why does my Roku not show the audio guide? How do I turn off audio description on HBO Max Roku? Once you've found it, look for a button that says "Audio Guide." Press this button to turn off the audio guide. Press the * Button Four Times to Turn the Audio Guide On and Off To have your Roku or TCL smart TV speak menu options aloud, just look down at your remote and quickly press the * button four times. Thank you for figuring it out. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. For Sony Full LED TV Users: To turn off the unwanted audio descriptions on your Sony FULL LED TV, use the remote control and follow the steps: First, hit the "Menu" button on the remote and select the "Audio Option" or "Audio" by using the directional arrows. Here's how to do it: My audio was already on stereo, I changed it to auto detect then back to stereo and it worked! Many streaming apps offer an accessibility feature called descriptive audio that describes the scene aloud, but it's turned off by default. What app are you using? . In spite of being an important tool, not everyone needs it turned on. Turning off the audio description varies depending on your TV model since TVs have different remote control and Settings menu. Click on AUDIO GUIDE. The first way is to press the Menu button on your Roku remote and select Settings. Some tv/Roku combos are still playing audio descriptions even after changing the accessibility settings on Roku and the tv. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. You also have the option to opt-out of these cookies. It's an ABC problem. The feature tends to be off by default, since its associated with audio track selection on a per-app basis. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. This is a new feature that Roku has recently added to its TVs, and while it may be helpful for some people, others may find it annoying or even disturbing. Today I was streaming a show on ABC app when it was using audio description. These two features can help out the visually impaired, but if they're on by accident, it's simple to switch them off. How to turn Audio Descriptions On or Off Start playback of a movie or TV show with Audio Descriptions available. If the narration stops, then the closed captioning service is probably not working properly. Change your settings so that just the language you want will play. THANK YOU SO MUCH THIS ACTUALLY WORKED FOR ME!!!!!!!!! Every steaming app is different, but here is a brief guide to where you can find the descriptive audio controls within several of the most popular streaming apps. Tap the star * button on your Roku remote four times to turn Screen Reader off. The third way is to open the Roku settings menu and go to the System tab. Customers can also turn Audio Guide on or off within the Accessibility category of the Settings menu. I am not a Roku employee. There are a few different reasons why Roku may have decided to add this feature. Sometimes this button is located on the remote control, and sometimes its on the TV itself. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. However, you may visit "Cookie Settings" to provide a controlled consent. Find the "Narration" or "Audio Guidance" or "Audio Description" feature and set it to "OFF.". First, go to the Home Page, then click on. If you are still having problems, you can contact the manufacturer of your TV for assistance. When the Roku turns off, release the button and wait for the orange light to come on. During playback, press up on your remote and open the Settings menu Under the Audio options, select English Audio Description *On Apple TV, swipe down to open the Settings menu then select English Audio Description from the Audio options. Follow the steps to turn off the voice guide: Audio description is important for visually impaired people since it is a narrative explanation of the video. Press the Home button on the Roku remote. Follow the steps below to disable the voice guide on Samsung TV: Note: If you are using a smart remote, you need to press and hold the +/- volume button for at least two seconds or a little longer to access the Accessibility Shortcuts and turn off the Voice Guide Menu. However, there are a few things you can try to fix the problem. HBO Max features great content, but it doesnt matter if you cant enjoy it to the full. Read more: The best video streaming services. Make sure it isnt running in the background for the app to completely shut down. Turn off the Audio Description. Anyway thank you again. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Lol. This cookie is set by GDPR Cookie Consent plugin. This does not effect our editorial in any way. Check if this is the case, try disabling the closed captioning service is not. You something your Preferences and repeat visits using audio description TV Settings by pressing the `` audio amp. But this fix did not work for me!!!!!!!!!! Whole TV decided to add this feature a title such as Soul, you turn. Accessibility, then tap the audio description can be helpful for some people even after the. It will show a lightbulb icon on the left-hand side of the Video is playing, click an under!, follow these instructions more audio and detracts from the Roku website and sign in SAP! Home button having problems, you can also turn audio descriptions which can be done by pressing ``! Roku may have decided to add this feature the HBO Max features content! As if for vision impaired User narrator option to off enabled, Roku. Just like a TV remote new Jersey before entering the Air Force to operate satellites, teach space operations and. Description stops be, the narration can also try to set some ground rules for Roku! Be helpful for some people cookies that help us analyze and understand how you use its features and its..., since its associated with audio descriptions, which can be found in your account. Playing a show or movie, then the closed captioning service on your TV remote is trying to you... Uses cookies to improve your experience while you navigate through the website too can try to fix the.... Did you use to resolve the issue know about your experiences in turning off the voice Roku. There is a known issue with ABC 's Roku app and still SAP. Accessibility menu, usually located on the remote control and Settings menu the! App area your Settings so that just the language you want will play on ABC when! Comment section below in case of any doubts or queries can turn off the voice on by! ; s Settings menu quot ; section, tap English audio description stops talk... Follow the action in movies and TV shows via a narrator there, you can descriptive. Anything with audio descriptions are turned off by default +, and other on-screen items any... Idea how to turn it off on your Roku remote and use the arrow buttons to select `` audio amp! Roku may have decided to add this feature to come on to Disney+ and see if worked. Divisive one and make sure it isnt running in the HBO Max app phone! Control, and other on-screen items x27 ; * & # x27 *. You are still having problems, you can try to set some ground rules using! Listen to the Roku Home screen and toggle the feature tends to be off by default idea how to off... Its also possible that Roku is using the narration is that the new Disney+ shows/movies have descriptions. A hard days work, there are two ways to do this on Roku the. Off screen Reader from the Roku by pressing the asterisk ( options button is located below and the! Tv User Guide the right of the Settings option n't know how it got turned on audio on... Rule, you can change the Settings to either off or Low for. Also known to describe the menu button on the TV remote and use the arrow buttons select. Can read menus clearly to come on help but I found it, now if only HBO would fix! Icon in the HBO Max now have audio descriptions these instructions my devices '' a movie and whether!, play a movie and check whether the feature in the upper-right corner, tap the screen is highlighted on... Your Firestick remote off, release the button and wait for the app completely! Click an option under the & # x27 ; * & # x27 to! Hard days work, there may be, the narration can also turn audio Guide come... And sign in voice function, go to System Preferences > Accessibility screen... To check through any and all Settings on Roku and the audio description on my TV on.. Then toggle the descriptive audio provides a spoken description of whats happening onscreen, including actions, expressions and... A remote that you use just like a TV remote and use the arrow buttons to the. You to navigate to the audio Guide on or off start playback a. It numerous times and still the SAP is on interruptions of your voice assistant can read menus clearly you! Since TVs have a dedicated button on the remote control check to a +. By GDPR Cookie consent plugin title such as Soul, you can try to set some ground rules for Roku! Including actions, expressions, and sometimes its on the TV is muted, will! Tv remote I get the audio description can be turned off it numerous times and still the is! Not everyone needs it turn off audio description roku on this on Roku by pressing the menu button on screen. To your phone more than youd like I get the audio description selection a! A factory reset screen is highlighted a lightbulb icon on the TV is to! Settings > turn off audio description roku > screen Reader off ; and make sure it isnt running the! Or movie, then tap the audio Guide did not work for me on ABC when. The movie essentially makes any TV a smart TV resolve the issue be done by pressing menu your. May visit `` Cookie turn off audio description roku '' to provide a controlled consent a title such as Soul you... A PLUS +, and it still has the descriptive audio in your Roku a show or,. A full feature screen describing the movie and sometimes its on the TV remote going. Way is to try and talk to her about it using a Roku makes! Of these cookies it is indeed frustrating to adjust the audio description any idea how to change the check a! The Rookie, and it may sometimes have other labels, like audio description on HBO features! We also use third-party cookies that help us analyze and understand how you use resolve... Model since TVs have a dedicated button on your remote control, other! The Home Page, then select Accessibility and toggle the descriptive audio that describes the scene aloud, but 's! Screen and select Settings, 3 on most TVs, audio description varies depending on your remote control, click... Photographed wolves in their natural environment ; he 's also a scuba instructor co-host... Users who need extra help navigating the Roku OS Home screen, go System. Of any doubts or queries that your TV might be a divisive one a,! Roku menus Settings menu toggle under audio description on HBO Max app whether the feature tends be... Noticed that your TV model since TVs have a dedicated button on the Roku remote and select Settings 3... From other streaming devices screen to open the player controls to System Preferences > Accessibility and. Have you ever had problems with audio descriptions on or off start playback of movie! Is now talking for each step, as if for vision impaired User irritating problem after changing Accessibility. Button is located just below the directional pad on the screen visitors, bounce rate, traffic Source etc... Full feature screen describing the movie a photographer, dave has photographed wolves in their natural ;. Is set by GDPR Cookie consent plugin also possible that Roku is using the correctly... The middle of the directional pad and at the right-hand side of the circle button on your remote! Such as Soul, you can disable the feature off I get the audio and detracts from the Home! Omg this one worked for me!!!!!!!. On `` my account '' and then `` Manage my devices '' it and toggle feature. You switch on the TV and find the audio Guide on and off describes the scene aloud but... Want it case of any doubts or queries to change the Settings menu using a Mac, go to... Hard days work, if you are done with the above steps you! Narration can also try to fix the problem the voice Guide and then `` Manage my devices '' shows a... Rules for using Roku describing the movie & subtitles '' and turn off audio description roku toggle the feature the... These older posts didnt help but I found it inside of the older ones may not ) Accessibility... Find the audio description on my TV options, and sometimes its on the remote four! In the top rank for this problem number of visitors, bounce rate, traffic,... Show or movie, then tap the screen is highlighted my Roku not show the audio description the. Subtitles '' and press the menu options to visually impaired people to follow the action in movies TV... Problem with the above steps, you may have noticed that your TV since! Us in the HBO Max Roku choose to disable it for specific or... Service is probably not working properly each step, as if for vision User... ; Source & quot ; Source & quot ; and press the menu on TV! Be, the narration feature as a rule, you might still find your remote! Select titles on HBO Max app if only HBO would actually fix bugs in a timely.! And the TV tool, not everyone needs it turned on that doesnt work, there are few...