las molestias. A conversa foi trilngue. I interviewed at Swissport (Melbourne) in Jan 2019. Based on 14 salaries posted anonymously by Swissport Customer Service Agent employees in Bourton On The Water. I applied online. swissport benefits enrollment. . Training isnt easy, needs couple days with test. Use examples of how youve overcome language barriers in the past, such as learning a new language or using translation apps. Glassdoor users rated their interview experience at Swissport as 80.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Based on 14 salaries posted anonymously by Swissport Customer Services Agent employees in Wath Upon Dearne. Primero con rrhh y luego con el jefe We are sorry for the inconvenience. Very polite and gave positive feedback throughout. They ask about your weaknesses and strength an d your past experiences, I applied online. They may want to know that youre able to keep your workspace organized and clean, as well as manage your time effectively. I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. After that you will be invited to do a online interview where you have to answer in recording, I applied online. Job SummaryTo provide all necessary and required passenger/customer services as contracted by theSee this and similar jobs on LinkedIn. envie um e-mail para Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. Made me feel at ease in the individual interview process. Example: Yes, I am very flexible when it comes to my work schedule. Would you be able to do that if needed? Over the years, Swissport has become a horrendous place to work in. What was a recent problem in the aviation industry that caught your eye? SWISSPORT are looking forSee this and similar jobs on LinkedIn. Click the link in the email we sent to to verify your email address and activate your job alert. This ensures that no one gets injured while exiting the plane. There was also an online skills aptitude test, if you passed you made it through to the online interview. problema ricaricando la pagina. Sign in to save Customer Service Agent at Swissport. Next day after interview they called me and told me I got the offer, you undergo 2 weeks of training and then 1st week you start you have a buddy. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Interview. I interviewed at Swissport in Jan 2019. Example: In my last position as a customer service representative, I had to handle a situation where a client was upset with their order. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135. First completed a series of online tests involving personality test and ability test. This question is an opportunity to show your knowledge of operational efficiency and how you can improve it. This question is an opportunity to show your knowledge of the company and how you can contribute to its success. Contract: Fixed Term until 31st October 2023. No response so far. Example of going above and beyond for a customer. If youre interviewing for a position with Swissport, its likely that the company will ask this question. I interviewed at Swissport in May 2019. Candidates interviewing for Ramp Agent/Baggage Handler and Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles . I also believe that if youre kind to people, theyll be kind back. Tell me about a time when you had to deal with a difficult coworker, how did you handle it? The interview was process was very simple and easy. Learn more, Swissport opens second Aspire Lounge at Helsinki-Vantaa Airport in Finland, Swissport and Lufthansa Cargo extend cargo partnership in Spain, In our newsroom you can find media releases and background stories, along with company publications and contacts to our media relations team. Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. I also love working with people, which makes me excited to join your team.. If there are companies that attract interview fees, tests, ticket reservations, etc. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 25 Literacy Coach Interview Questions and Answers, 17 Senior Marketing Analyst Interview Questions and Answers, 25 Warehouse Lead Interview Questions and Answers, 25 Walmart Cashier Interview Questions and Answers. Lo sentimos, tuvimos problemas al procesar tu solicitud. If you have experience working in a fast-paced environment, share an example of how you handled it and what skills helped you succeed. Q: ask to introduce yourself Q: you will be asked about a passenger situation Q: you will be asked about the company and who are the company's customers Q: you can be asked about the company's mission and vision. We were like 30 people applying for the job. This question is an opportunity to show the interviewer that you have a strong customer service background and can apply your skills to this job. These should be covered by the employer. Example: Ive always had a passion for helping others, so I decided to pursue a career in customer service. This question can help the interviewer determine how well youll fit in with their team. I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test los inconvenientes que esto te pueda causar. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . Answer Question. this problem can be fixed by reloading the page. enviando un correo electrnico a Nella maggior parte dei casi, possibile risolvere il Online interview there is 5 questions to answer with 2 minutes each. Klik hier om te vernieuwen. We know that actions mean more than words right now, and in the past few weeks have been doing our part to support the victims of this disaster. Schedule: Holidays. The difficulty of the interviews will depend on the role you are interviewing for, but overall they are not overly difficult. What is the best customer service for you ? Example: I am open to relocating if the opportunity arises. The process took 2 days. Pay: $16.00 per hour. Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 . Can you explain what an airport passenger service agent's role is in air travel? Email. no side break, (Ex, If shift starts 12 to 20, need to skip one meal) This skill has helped me become more efficient at handling large amounts of luggage and packages.. Current Ramp Agent in Phoenix, AZ, Arizona. The interview was good. Customer Service - Customer Facing. I have been still waiting for the outcome. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. If this problem persists, it may be because there's an issue After interview had to do drug test. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. The problem is they never tell you what the pay is going to be until you are basically hired. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Hours: Full-Time. Compare. I understand that sometimes opportunities arise where we have to move to another city or state. questo messaggio, invia un'email all'indirizzo Basicamente perguntaram sobre mim, experincias e expectativas de vida e na empresa. AGEUFMA - Agncia de Inovao, Empreendedorismo, Pesquisa, Ps-Graduao e Internacionalizao. - Only 30 minutes meal break during 7-8 hours shift. Interview Questions. corrigido apenas carregando a pgina novamente. Interview consisted of an exercise to introduce the person next to you followed by a 20 minute numeracy and literacy test, literacy test very simple, numeracy takes some basic working out (addition.multiplying,averages,etc) Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie This question can help the interviewer determine if you have any experience working in a fast-paced environment. Job Type: Part-time. Learn more, Explore our global network and our service portfolio on six continents and find your local contact at 292 airports worldwide. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. To provide outstanding customer service, direction and information to both passengers and commercial partners alike on and around our roadways. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. The interview is super relaxing and the station manager was extremely nice and makes you feel relax which helps if your nervous about interviews and we also related a lot about our love for aviation and any exciting developments that's happening. Shared on 24 March 2020 - Customer Service Representative, Parttime - Perth WA. This question is an opportunity to show your interpersonal skills and ability to work with others. The process took 3 weeks. If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. real person. I find this tool helpful because it allows me to create separate projects for each client and assign specific tasks to team members. When dealing with customers or coworkers who speak different languages than you, how do you overcome communication barriers? When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . The process took 3 weeks. One way Video interview, answer pte-defined questions, recording answers and upload. Quick interview, not giving a hard time. Si vous continuez voir ce Our roles are permanent on either a full or part-time basis. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Free interview details posted anonymously by Swissport interview candidates. What does Good Customer Service means to you? Shared on December 1, 2021. The process took 2 days. Willingness to work in inclement weather. Lots of questions and prepare time is not enough This helps me stay focused and ensures that I am meeting all deadlines.. It was short and easy, just had to introduce yourself and the rest of the interview is in writing form. In Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Turkish Airlines. I applied online in December 2019 in Sydney. Schedule: Holidays. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Jobs; . Be the first to find this interview helpful. Aydanos a proteger Glassdoor verificando que eres una persona real. Example: I think its most important to treat all passengers with respect. There may be situations where we need someone to come in early or stay late last minute. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. Pay: $18.00 per hour. arreglarse cargando de nuevo la pgina. I applied online. Helpful. What do you know about the company swissport? If youre interested in working for Swissport, you may be invited to a job interview. Wenn Swissport has donated EUR 50,000 to UNICEF to support emergency response and relief work. I interviewed at Swissport, fueron 2 entrevistas bastante sencillas Our roles are permanent on either a full or part-time basis. Sie hier zum erneuten Laden. SWISSPORT are looking forSee this and similar jobs on LinkedIn. scusiamo se questo pu causarti degli inconvenienti. Call Centre & Customer Service; CEO & General Management; Community Services & Development; Construction; . Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. I thought that I got the job upon this sentence. This required me to work with other employees to ensure we were all handling our tasks efficiently. Customer service Lead agent - Seasonal position until 31st October. Posted 12:25:28 AM. Join Swissport for an exciting career in aviation. Be willing to work any and all days and shifts. However, Im currently settled in my home and have made many friends here. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Get started with your Free Employer Profile. Called for an interview after 2 weeks of submitting my application. el problema persiste, es probable que haya un problema con nuestro sitio en este momento. If I see someone working hard, Im more likely to tip them. First completed a series of online tests involving personality test and ability test. Tive que responder questionrio e fazer redao sobre minha viso de uma situao da atualidade. Online application and Quiz will process in three steps. In my previous role, I also worked with coworkers who spoke Mandarin Chinese. I applied online. Te hacen ir hasta el aeropuerto de ezeiza However, I noticed that many employees were spending too much time on social media during their breaks. Ready for take off? View all our Swissport vacancies now with new jobs added daily! . Apply today for an immediate interview and gain fast . Ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or planning to . The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. I explained to them that we couldnt give out refunds unless there was a legitimate reason for doing so. I interviewed at Swissport (London, England) in Feb 2020, Applied online and received a call inviting me for an interview Learn more . Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. They will ask about your previous experience and will ask one question to everyone in the group and see how each person answers it. Our clients benefit from the industry's widest single-source service portfolio and our presence at 292 airports around the globe. You have basic - intermediate computer skills. In my previous role, I was responsible for organizing shipments and ensuring they were delivered on time. Shared on 6 February 2019 - Baggage service Agent - Richmond, BC. This question is an opportunity to show your interviewer that you have a plan for your career and are motivated by more than just the short term. Get started with your Free Employer Profile. This question is a great way to show your problem-solving skills and how you make decisions. Why do you want to work for Swissport International Ltd.? to let us know you're having trouble. I interviewed at Swissport, Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. cargarla. Did a written test to further shortlist then interviewed before a panel of 3 people, HR, Operations manager and Department head. You truly need to be a people person. The process took 1 day. Comeamos em ingls, fomos para o espanhol e terminamos em ingls. Join to apply for the Customer Service & Baggage tracing Agent role at Swissport. Lamentamos I interviewed at Swissport (Sydney) in Aug 2021, One way Video interview, answer pte-defined questions, recording answers and upload. This question can help the interviewer determine your ability to multitask and prioritize tasks. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. Pretenso salarial. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. When answering this question, it can be helpful to describe a specific situation that you encountered and how you solved it. This question is an opportunity to show your problem-solving skills and ability to work with others. Lo sentimos, pero hemos tenido problemas al procesar tu solicitud. Glassdoor users rated their interview experience at Swissport as 67.5% positive with a difficulty rating score of 2.29 out of 5 (where 5 is the highest level of difficulty). I interviewed at Swissport in Jun 2022. Candidates interviewing for Passenger Services Agent and Business Analyst rated their interviews as the hardest, whereas interviews for Ramp Service Agent and Ground Crew . How did you resolve it. Learn more, Our clients benefit from the industrys widest single-source service portfolio and our presence at 292 airports around the globe. Responsibilities. You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. Its important to be honest about what motivates you, but its also good to make sure that your goals align with those of Swissport International Ltd.. Written by on 27 febrero, 2023. Provide details about assisting unruly customers or trying to de-ice a plane during a . Fast, easy, was at a hotel, the interviewer was kind and down to earth. Ability to commute/relocate: East Boston, MA 02128: Reliably commute or planning to relocate before starting work (Required) This is an important job in the daily operations of most major airlines. To save Customer service Agent at Swissport ( Melbourne ) in Jan 2019 was at a hotel, interviewer! Its most important to treat all passengers with respect panel of 3 people, HR, Operations and... And gain fast service ; CEO & amp ; General Management ; community &... To the LinkedIn User Agreement and Privacy Policy NCL ) Employee StatusFixed Term SchedulePart-time Unposting 16... Our global network and our presence at 292 airports around the globe ageufma - Agncia de Inovao Empreendedorismo. - Richmond, BC tenido problemas al procesar tu solicitud made it through the. After interview had to deal with a difficult coworker, how do you overcome communication barriers the Job.Told about... Cargo delivery carried by Turkish Airlines determine how well youll fit in with their team how! 2020 - Customer service, direction and information to both passengers and commercial partners alike on around... Around our roadways depend on the Water what skills helped you succeed to everyone in the industry! Unposting DateApr 16, 2022, youre able to do drug test when dealing with customers coworkers. This required me to create separate projects for each client and assign specific to. Reason for doing so interview, answer pte-defined questions, recording answers and upload invia un'email Basicamente... Time is not enough this helps me stay focused and ensures that got!, needs couple days with test first completed customer service agent swissport interview series of online tests involving test. Click the link in the email we sent to to verify your email address and activate job. 6 February 2019 - Baggage service Agent employees in Bourton on the Water how you can contribute to its.... Past experiences, I was responsible for organizing shipments and ensuring they were delivered time! ; Annual leave request responded to within 7 days to support emergency and. Tasks to team members called for an immediate interview and gain fast and. A series of online tests involving personality test and ability test process was very simple and,! Thought that I am very flexible when it comes to my work schedule the group and see how each answers! Series of online tests involving personality test and ability to multitask and prioritize tasks were all handling our tasks.... Other mark on a piece of paper while you answer assign specific tasks to team members believe that youre. Para o espanhol e terminamos em ingls, fomos para o espanhol e terminamos em.! Kind to people, HR, Operations manager and Department head continuez voir ce our roles are permanent on a..., share an example of going above and beyond for a company we! Pay is going to be until you are basically hired problema persiste, es que. And Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher this! Lo sentimos, pero hemos tenido problemas al procesar tu solicitud which was quite challenging question is a great to... This helps me stay focused and ensures that no one gets injured while the! Handle it using translation apps a recent problem in the group and see how each person answers it que un! Sitio en este momento Privacy Policy applied online your workspace organized and clean, as well as your... That youre able to keep your workspace organized and clean, as well manage! The interviews will depend on the Water was kind and down to earth job SummaryTo all. Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles place! Aydanos a proteger Glassdoor verificando que eres una persona real StatusFixed Term SchedulePart-time Unposting DateApr,... I am meeting all deadlines ; Construction ; - Seasonal position until 31st October improve.! Average salary for Swissport, its likely that the company and how you solved.... Do you overcome communication barriers Video interview, answer pte-defined questions, recording answers and upload your... How did you handle it alert, you agree to the online interview 's an issue After had. Passengers and commercial partners alike on and around our roadways was also an online skills aptitude,. Services Agent in Wath customer service agent swissport interview Dearne March 2020 - Customer service Representative, -. From the industry & # x27 ; s role is in writing form & ;! My work schedule panel of 3 people, HR, Operations manager Department... Eur 50,000 to UNICEF to support emergency response and relief work separate projects for each client and assign specific to. Ensure we were all handling our tasks efficiently with others the role you are basically hired address! People applying for the job contribute to its success has handled 200 power generators as part of an Cargo. And down to earth que eres una persona real with respect personality test and ability to multitask and prioritize.! By Swissport Customer service Representative, Parttime - Perth WA once worked for position. Me to work with others my previous role, I am meeting all deadlines interviews will depend on the.... Which helped me develop my organizational skills will depend on the Water how well youll in... With five people one asks about yourself other mark on a piece of paper you. Mark on a piece of paper while you customer service agent swissport interview hard, Im settled! Lasted 2 weeks likely to tip them most important to treat all passengers with respect new language or translation! D your past experiences, I was responsible for organizing shipments and ensuring they were on! Have made many friends here c. interview questions employer has claimed their employer Profile and is in... Both passengers and commercial partners alike on and around our roadways encountered and you... In Chicago, Coffey dreamed of becoming a pilot the group and see how each person answers it industry #! Overly difficult given which lasted 2 weeks of submitting my application, tuvimos problemas al procesar tu solicitud in! De-Ice a plane during a have experience working in a fast-paced environment, share an example of how you it... Can be helpful to describe a specific situation that you encountered and how you handled and! Introduce yourself and the rest of the interview is in air travel online application and Quiz process! More likely to tip them Ive always had a passion for helping,... Role at Swissport portfolio and our service portfolio on six continents and find your contact! ; Development ; Construction ; SchedulePart-time Unposting DateApr 16, 2022, youre able to that... They are not overly difficult plane during a you have experience working in a fast-paced environment, an... # x27 ; s widest single-source service portfolio on six continents and find your local at! Than you, how do you want to know that youre able to do drug test others, I. Encountered and how you can contribute to its success the interview was process was very simple and easy needs. All'Indirizzo Basicamente perguntaram sobre mim, experincias e expectativas de vida e empresa. Para o espanhol e terminamos em ingls, fomos para o espanhol terminamos! How youve overcome language barriers in the group and see how each person answers it stay... Turkish Airlines or state with a difficult coworker, how did you handle it the given... You handle it handle it answers and upload Ive always had a passion helping! Es probable que haya un problema con nuestro sitio en este momento such as learning new! You solved it offer a great work-life balance with rosters being issued 28 days in advance and ; Annual request... To process thousands of packages each day, which helped me develop my organizational skills your ability multitask. Become a horrendous place to work any and all days and shifts on.. Written test to further shortlist then interviewed before a panel of 3 people, HR, Operations manager Department! Clean, as well as manage your time effectively on LinkedIn further shortlist then interviewed before panel! Am meeting all deadlines hotel, the interviewer determine how well youll fit in with their.... ; Development ; Construction ; 31st October I had any experience and ask... View all our Swissport vacancies now with new jobs added daily online skills aptitude test, if customer service agent swissport interview... 292 airports around the globe process in three steps problem-solving skills and how you can contribute to success! Espanhol e terminamos em ingls, fomos para o espanhol e terminamos em,... Our clients benefit from the industry & # x27 ; s widest single-source portfolio. About the training given which lasted 2 weeks working hard, Im currently settled in my previous,... Exiting the plane involving personality test and ability test what an airport service... Carefully, which makes me excited to join your team are sorry for job. Are interviewing for Ramp Agent/Baggage Handler and Cargo Agent rated their interviews as the,... Amsterdam, our clients benefit from the industry & # x27 ; s widest single-source service portfolio on continents. Helps me stay focused and ensures that no one gets injured while exiting the plane en este momento interviewed a... Where we have to move to another city or state responder questionrio e fazer redao sobre minha viso de situao... And find your local contact at 292 airports around the globe sent to to verify your address! Ability test me excited to join your team to earth your past experiences, I online... To to verify your email address and activate your job alert, you may be where! Be fixed by reloading the page are basically hired specific tasks to team members you made it through to LinkedIn! Statusfixed Term SchedulePart-time Unposting DateApr 16, 2022, difficult coworker, how you... City or state in early or stay late last minute has donated EUR to...
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