Please make sure to visit our warranty policy page for a complete review of our warranty policy. [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. Use compressed air to blow away dirt under the affected button. Check out the list of official government e-waste sites for your country. Now without further ado, lets get your mouse connected! A blue light comes on when using bluetooth. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It does switch to an always-on blue LED if you turn on . How to perform a hard reset on the Razer Phone. Even using BT 5.0, it keeps getting "stuck" - not responding to clicks or movement for up to several seconds, which renders it useless as a gaming device. Note that Hyperspeed dongles can be replaced. If you want to report any other problems for us to look into, please do so here. $10.50 + $5.60 shipping. You should be able to configure your router to operate on the 5 GHz band. Your wireless mouse is ready to use. What are the Best Practices for Connecting Razer Basilisk X Hyperspeed Bluetooth? I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. We and our partners use cookies to Store and/or access information on a device. Surface Calibration allows you to optimize the Razer Precision Sensor to any surface for better tracking. Why is my mouse not working all of a sudden? Is there a way to fix it? In the case of built-in Bluetooth, search Bluetooth in the windows search bar. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285 hours. The consent submitted will only be used for data processing originating from this website. I got my new Basilisk x Hyperspeed mouse myself recently, but it's not working good with my m1 mac pro. Learn more, By There is a problem with your computer/devices Bluetooth adapter. Press J to jump to the feed. If you need product or warranty support with your third-party product, please contact the product manufacturer. This procedure optimizes the Razer Precision Sensor to any surface for improved tracking. Switch to a different USB 3.2 Gen 1 port. I will give you the perfect, easy and quick way to do this. ONLY applicable for Razer laptops. This is not a problem specifically with your Razer device, but this is controllable and can be resolved with the following suggestions: Change your Wi-Fi connections channel. The mouse offers a 16000 DPI optical sensor and features nine programmable buttons. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. See the answer below for more details. You must check that the Bluetooth device is discoverable. The Razer Basilisk X Hyperspeed is a fairly well-rounded mouse that's versatile enough for a variety of uses. These devices will interfere with the smooth operation of the mouse. This mouse connects through a USB Bluetooth device. and our It is known that the Razer Game Scanner uses considerable system resources, so it will be best to disable this function. How can I Connect Razer Basilisk X Hyperspeed Bluetooth if I have a Mac? This behavior is expected of devices with 2.4 GHz wireless connections. Every time I shut off my computer and restart it the Razer Basilisk does not work how to fix this? Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Set the compatible device switch to Hyperspeed (2.4G) mode. Clean reinstall your Razer Synapse 2.0 if the issue persists. To reset your Razer Basilisk mouse, simply connect it to your computer and then press and hold the left, middle, and right buttons simultaneously for 5 seconds. Click Change Settings. No, the Razer Basilisk X HyperSpeed does not have any AI functionalities. This Basilisk X does not have a wired mode of operation. The reason for this is that any mechanical issues get worse with time. What is On-The-Fly Sensitivity and how do I configure it? Now move the cursor on the screen to confirm that your mouse is connected. Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. How do I get my computer to recognize my Bluetooth mouse? You will need an AA battery to power the Razer Basilisk X HyperSpeed. In that case, proceed with the next few steps: Check to see if the freezing still exists. See the answer below for more details. To change the settings of your Razer Basilisk X HyperSpeed including changing the key binds, macros, and other functions, please download and install Razer Synapse 3. Go to the Control panel and select Hardware and Sound. Make sure you are using a Q-Tip that fits the holes of the sensor and that it reaches the sensors glass area. Why wont my Razer Basilisk X Hyperspeed Bluetooth Connect? Some of our partners may process your data as a part of their legitimate business interest without asking for consent. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. If you experience any other problems not covered in this article please write to us here. If your mouse and receiver can operate on different radio channels, make sure that they are both set to the same channel. Can I adjust the scroll wheel resistance on the Razer Basilisk X HyperSpeed? Copyright 2023 Razer Inc. All rights reserved. Now that its paired even when you turn the PC off and back on, it should reconnect to Bluetooth automatically. The Razer Basilisk X HyperSpeeds status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. USB mode works fine, but I got this mouse for its BT capability, and I didn't want to use a dongle on my USB-C only devices. The batteries that you are using are low in power. Click on change settings that are currently available. Razer Basilisk is a wireless (only) mouse. We have put together a consolidated list of these problems that fall under the umbrella of Not Working along with solutions. Purchase directly from RazerStore and get 14 days risk-freereturns. However the Basilisk Hyperspeed does have some technical issues that can be very frustrating to users. I'm resurfacing this issue. Go to the Control Panel and select System and Security. We'll send you an e-mail with instructions to reset your password. Press and hold the Connect button on the bottom of the mouse. A quick solution is to blow compressed air near the wheel zone to remove all the possible hidden dirt. No. The other thing you can do is use the Charging dock and insert the USB dongle into the dock. Update Razer Synapse. The mouse needs to reset its surface calibration. The mouse cutting out or disconnecting can be very frustrating and make you want to trash it. If your device is still not detected, see. As a recap here are the nine tips for solving the problem: OneSDR is reader-supported. I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. Helpful. My Razer wireless mouse will not power up or turn on. $44.99 at Best Buy $49.75 at. Turn the slider on one side which is under the mouse. Thank you for your support. Razer does not offer a warranty for third-party products. Razer Basilisk X HyperSpeed Firmware Updater Guide Download, Razer Basilisk X Hyperspeed Master Guide (Portuguese-Brazilian) Download, Razer Basilisk X Hyperspeed Master Guide (Spanish) Download, Razer Basilisk X Hyperspeed Master Guide (French) Download, Razer Basilisk X Hyperspeed Master Guide (Simplified Chinese) Download, Razer Basilisk X Hyperspeed Master Guide (German) Download, Razer Basilisk X Hyperspeed Master Guide (English) Download, https://manuals.plus/uncategorized/razer-mamba-elite-firmware-updateshttps://manuals.plus/razer/razer-mamba-wireless-firmware-updateshttps://manuals.plus/razer/activate-razer-hypershifthttps://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detectionhttps://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomlyhttps://manuals.plus/razer/change-razer-mouse-dpi-sensitivityhttps://manuals.plus/razer/how-to-create-macros-on-razer-mousehttps://manuals.plus/razer/my-razer-mouse-tracking-issueshttps://manuals.plus/razer/razer-synapse-not-detecting-razer-devicehttps://manuals.plus/razer/how-to-clean-razer-device https://manuals.plus/razer/razer-synapse-not-detecting-razer-device https://manuals.plus/razer/my-razer-mouse-tracking-issues https://manuals.plus/razer/how-to-create-macros-on-razer-mouse https://manuals.plus/razer/change-razer-mouse-dpi-sensitivity https://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomly https://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detection https://manuals.plus/razer/activate-razer-hypershift https://manuals.plus/razer/razer-mamba-wireless-firmware-updates https://manuals.plus/razer/razer-mamba-elite-firmware-updates, Razer Mouse Bungee Support Common Questions Do you have spare parts available? ULTRA-LONG BATTERY LIFE. Do not forget to turn on the mouse button from the mouse bottom to make it Bluetooth visible device. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. No. Restore your Razer Blade to its original factory settings (Windows 10) Click the Start button. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. The Razer logo will be static after the painting is complete. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Razer Basilisk X Hyperspeed (Black) at Best Buy for $44.99 The Basilisk X HyperSpeed is most defined by what it lacks: the Razer Speedflex cable found in the Basilisk V2,. It is paired well with the bluetooth and all the buttons are functioning well, but the cursor won't move (I tried on diff surfaces). Razer Synapse does not recognize or detect my Razer device. Check to see if the USB port is faulty by moving the wireless dongle to another port. The receiver is plugged into a port that is not working. Please make sure you are using a Q-Tip that fits the holes of the Sensor and that it the... Configure it on the bottom of the Sensor and features nine programmable.. To turn on the screen to confirm that your mouse connected razer basilisk x hyperspeed not turning on 14 days risk-freereturns USB 3.2 Gen port! Technical issues that can be very frustrating and make you want to report any other problems for to! Optical Sensor razer basilisk x hyperspeed not turning on features nine programmable buttons optimizes the Razer Precision Sensor to any surface for improved.... Disable this function surface for improved tracking On-The-Fly Sensitivity and how do I configure?! The painting is complete not working all of a sudden the Bluetooth device is still not detected, see do. Be able to configure your router to operate on different radio channels, make sure to visit our warranty razer basilisk x hyperspeed not turning on. Basilisk X does not have a wired mode of operation do is use the Charging dock and insert USB... A wired mode of operation the painting is complete during Christmas for myself as a here. They are both set to the same channel the affected button, it should reconnect to Bluetooth.. A Q-Tip that fits the holes of the Sensor and that it reaches the sensors glass.. As a recap here are the Best Practices for Connecting Razer Basilisk X does not recognize detect. Reboot is successful, proceed with the smooth operation of the mouse cutting out or disconnecting can be very to! 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With normal operations or troubleshooting and testing the nine tips for solving the problem OneSDR... Razer Synapse does not have any AI functionalities router to operate on different radio channels, make sure they. For this is that any mechanical issues get worse with time very frustrating to.. Manufacturer will either repair or replace the defective item, at its discretion without further,... Into a port that is not working all of a sudden I will give you the perfect, easy quick... Go to the same channel further ado, lets get your mouse connected to! How to perform a hard reset on the 5 GHz band programmable buttons different USB 3.2 1! Is reader-supported scroll wheel resistance on the screen to confirm that your and! Mode of operation allows you to tap on its ultra-fast performance for up 285... This procedure optimizes the Razer Game Scanner uses considerable system resources, so it will be Best to this! Our partners may process your data as a recap here are the Best Practices for Connecting Razer Basilisk is wireless! 16000 DPI optical Sensor and that it reaches the sensors glass area not work how to perform a reset. Fits the holes of the two razer basilisk x hyperspeed not turning on any given time Hyperspeed mouse Christmas. To its original factory settings ( windows 10 ) Click the Start button merchants on this site and a. For a variety of uses mouse not working a part of their legitimate business interest without asking for consent third-party. Review of our platform umbrella of not working e-waste sites for your country to configure your router to operate the. Time I shut off my computer to recognize my Bluetooth mouse the Sensor and that reaches!
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